TERMS OF SERVICE

Welcome to highconflictdivorcecoach.com (the "Site"). The Site is operated by High Conflict Divorce Coach LLC (the "Company," "we," "us," "our"). By accessing or using our Site, you signify that you have read, understand, and agree to be bound by these Terms of Service ("Terms"), regardless of whether you are a registered user. If you do not agree, you must not use the Site.

ARBITRATION NOTICE: These Terms contain an arbitration provision and class action waiver. Please review the Governing Law and Arbitration section carefully.

MODIFICATIONS

We may modify or update these Terms at any time by posting revised terms on the Site. Your continued use of the Site following such updates constitutes acceptance of those changes.

DESCRIPTION OF SERVICES

Subject to the terms and conditions set forth herein, the Company provides high-conflict divorce coaching, co-parenting coaching, expert witness and court documentation services, and professional training (the "Services").

The Site allows users to: (i) access information regarding the Company's services; (ii) submit inquiries or communicate with the Company; (iii) submit applications for the practitioner certification program; and (iv) otherwise interact with the Company in connection with potential or active engagements. Certain Services may require the submission of personal information, as described in our Privacy Policy.

NATURE OF SERVICES

The Company's Services are provided by High Conflict Divorce Coach, LLC and its employees, including but not limited to, Natalie Bartlett, LPC, CFI, a Licensed Professional Counselor and Certified Forensic Interviewer. You acknowledge and agree that: (i) coaching services are not therapy, psychotherapy, or mental health treatment; (ii) use of this Site and submission of an inquiry does not establish a therapeutic, clinical, or professional relationship of any kind; (iii) no professional relationship exists until a separate written engagement agreement is executed by both parties; (iv) the Services are not a substitute for independent legal counsel and coaching is not legally enforceable or binding upon any party or court; and (v) you are solely responsible for all decisions made in connection with your legal matter.

For On the Record expert witness and court documentation engagements specifically: the Company provides expert witness and court documentation services only. These engagements do not create a coaching, therapeutic, or counseling relationship of any kind. Nothing provided through the Site or Services constitutes legal advice or legal representation. Natalie Bartlett is not an attorney.

NO GUARANTEE OF RESULTS

You acknowledge and agree that: (i) the Company makes no guarantees or representations regarding specific results or outcomes; (ii) coaching outcomes depend on a variety of factors beyond the Company's control, including the client's participation, the behavior of third parties, and legal proceedings; and (iii) all Services are provided on a best efforts basis and no particular result is promised or implied.

ALL FEES ARE NONREFUNDABLE

All fees paid in connection with any Company engagement are nonrefundable unless expressly stated otherwise in a separate written agreement. This applies to all offerings including prepaid session packages, program fees, retainers, and one-time charges. Voluntary withdrawal from an engagement by the client does not entitle the client to any refund of fees paid. The Company reserves the right to terminate an engagement at its discretion, in which case fees paid for services not yet performed may be returned at the Company's sole discretion.

COLLECTION OF CLIENT INFORMATION

If you submit an inquiry or otherwise engage with the Company through this Site, we may collect contact and matter-related information. By providing this information, you agree: (i) to provide accurate, current, and complete information; (ii) to maintain and update such information as necessary; and (iii) to accept full responsibility for all information submitted. The Company is not responsible for any loss or damage arising from your failure to comply with these obligations.

CONFIDENTIALITY

Information submitted through this Site via contact forms, inquiry forms, or application forms is not confidential. Submission of an inquiry or application through this Site does not create a duty of confidentiality, a protected professional relationship, a therapeutic relationship, or any clinical obligation of any kind. No LPC, HIPAA, or other professional confidentiality protections apply to information submitted through this Site.

Confidentiality protections applicable to the coaching or expert witness relationship arise exclusively upon execution of a signed engagement agreement and are governed by the terms of that agreement and applicable Colorado law.

PAYMENT PROCESSING

If you engage Services requiring payment, transactions may be processed through third-party payment providers including but not limited to Relay, Xero, and Simple Practice. You acknowledge and agree that: (i) the Company does not store or control your full payment information; (ii) payment processing is subject to the terms and policies of the applicable third-party provider; (iii) the Company is not responsible for errors, delays, failed transactions, or other issues caused by such third-party providers; and (iv) all payments are final unless otherwise agreed in writing.

THIRD-PARTY SERVICES

The Site may rely on or integrate with third-party platforms, tools, and service providers for functionality, hosting, communications, analytics, scheduling, and payment processing, including but not limited to Squarespace, Simple Practice, Google Workspace, Relay, and Xero. You acknowledge and agree that: (i) such third-party services operate independently from the Company; (ii) the Company does not control and is not responsible for the performance, availability, or security of such third-party services; and (iii) your use of such services may be subject to their separate terms and policies.

ELIGIBILITY

The Site is intended solely for individuals who are at least 18 years of age. By using the Site, you represent and warrant that you meet this requirement.

NOT LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE

High Conflict Divorce Coach LLC is not a law firm, accounting firm, or licensed financial advisory firm. Nothing provided through the Site or Services constitutes: (i) legal advice; (ii) tax advice; or (iii) financial advice. No attorney-client relationship is formed. You are responsible for obtaining appropriate licensed professionals where necessary.

NO FIDUCIARY OR PARTNERSHIP RELATIONSHIP

Use of the Site or Services does not create any fiduciary, partnership, joint venture, or agency relationship between you and the Company.

CLIENT RESPONSIBILITY

You acknowledge and agree that: (i) you are solely responsible for all decisions made in connection with your legal matter or personal situation; (ii) the Company does not control or direct your actions or decisions; and (iii) you assume all risk associated with your decisions and actions taken in reliance on or in connection with the Services.

PROPRIETARY RIGHTS

The Company retains all right, title, and interest in and to the Services and all related intellectual property, including without limitation the Center Table Method, its frameworks, methodologies, systems, processes, curriculum, and all content presented on the Site. No content may be copied, reproduced, distributed, or used without prior written consent of the Company.

SITE CONTENT

While we strive to maintain accurate and current information, the Company makes no representations or warranties regarding the completeness, accuracy, or reliability of any content on the Site. Any reliance on such content is at your own risk.

NO CONFIDENTIALITY OBLIGATION FOR SITE SUBMISSIONS

Unless expressly agreed in a separate written engagement agreement signed by the Company, any information submitted through the Site shall not be considered confidential. You expressly acknowledge and agree that: (i) the Company is not obligated to treat any submissions, communications, or materials submitted through this Site as confidential; and (ii) submission of such information does not create any duty of confidentiality, fiduciary obligation, or protected relationship of any kind prior to execution of a signed engagement agreement.

USER SUBMISSIONS

By submitting any content or information to the Site, you represent and warrant that: (i) you have all necessary rights to such content; (ii) the content does not violate any third-party rights; and (iii) the content is not unlawful, defamatory, or otherwise objectionable. You grant the Company a perpetual, irrevocable, worldwide, non-exclusive license to use such submissions for the purpose of responding to your inquiry and administering the engagement.

PROHIBITED CONDUCT

You agree not to: (i) use the Site in any unlawful manner; (ii) attempt to gain unauthorized access to the Site or related systems; (iii) interfere with the operation of the Site; (iv) copy, scrape, or exploit Site content without permission; (v) disseminate false, misleading, or harmful information about the Company or Natalie Bartlett; or (vi) engage in any conduct that could reasonably harm the Company's business, reputation, or professional standing.

THIRD-PARTY LINKS

The Site may contain links to third-party websites or platforms. The Company is not responsible for the content, practices, or policies of such third parties. No endorsement or relationship is implied.

DISCLAIMERS

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT GUARANTEE THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU ACKNOWLEDGE THAT ANY RESULTS OR OUTCOMES FROM USE OF THE SERVICES ARE NOT GUARANTEED.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR: (i) INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; (ii) LOSS OF PROFITS OR BUSINESS OPPORTUNITY; OR (iii) ANY DAMAGES ARISING FROM RELIANCE ON THE SERVICES. THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (i) THE AMOUNT PAID BY YOU TO THE COMPANY IN THE THREE MONTHS PRECEDING THE CLAIM; OR (ii) $100, WHICHEVER IS LESS.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company and Natalie Bartlett from any claims, damages, or expenses arising from: (i) your use of the Site; (ii) your decisions and actions in connection with your legal or personal matter; or (iii) your violation of these Terms.

TERMINATION

The Company, in its sole discretion and without prior notice or liability, may restrict, suspend, or terminate your access to the Site or Services at any time, for any reason, without liability. In the event of termination, the Company has no further obligations to you.

GOVERNING LAW AND ARBITRATION

These Terms shall be governed by the laws of the State of Colorado. Any dispute shall be resolved through binding arbitration in Jefferson County, Colorado, in accordance with the rules of the American Arbitration Association. You agree that: (i) all claims must be brought in your individual capacity; and (ii) no class or representative actions are permitted.

RELATIONSHIP TO ENGAGEMENT AGREEMENT

These Terms govern your use of this Site and your pre-engagement relationship with the Company. If you enter into a separate written engagement agreement with the Company, the terms of that agreement govern the specific offering, its scope, fees, cancellation, and confidentiality provisions. In the event of any conflict between these Terms and a signed engagement agreement, the engagement agreement controls with respect to the subject matter it governs.

MISCELLANEOUS

These Terms constitute the entire agreement between you and the Company with respect to your use of this Site. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect. The Company may assign these Terms at any time to a subsidiary, parent company, or successor. You may not assign or transfer these Terms.

CONTACT

For questions about these Terms, contact us at info@highconflictdivorcecoach.com with "Terms of Service" in the subject line.